What information may be collected

If you use the contact form, Business2Online may collect your name, phone or WhatsApp number, email address, marketplace of interest, and any message you choose to send. If you contact the business by phone, WhatsApp, email, or social media, the information you share in that conversation may also be used to review your enquiry.

How the information is used

• Contact form details are used only to review your enquiry and respond about the requested service.
• If you contact us by WhatsApp, phone, or email, that conversation is treated as a direct business enquiry.
• Seller account information is only requested when it is actually needed for an active client-authorized workflow.
• You can request removal of your enquiry details from internal records.

Seller-authorized workflow note

Business2Online is a marketplace support service. Website enquiries collect contact details and service context only. Seller account information should be shared only when there is an active client-authorized workflow that requires it for onboarding, catalog, account-management, or issue-response support.

Business2Online does not present itself as a public data-resale service and does not use the website to offer cross-seller data aggregation or market-wide analytics about Amazon's business.

Data retention

• Website enquiry details are kept only for as long as needed to review the enquiry, respond, and maintain basic business records.
• If an enquiry does not move forward, unnecessary details can be removed on request.
• If a service engagement starts, relevant client information may be retained for project coordination, invoicing, and support continuity.

Data sharing

• Business2Online does not sell website enquiry information.
• Information may be shared only when needed to deliver an active client-authorized service workflow, comply with law, or use normal service providers such as hosting, communication, or invoicing tools.
• Amazon or marketplace account information should only be shared when it is required for an active service discussion or delivery workflow authorized by the client.

Protection and communication

• Reasonable administrative and technical steps are used to keep enquiry information limited to business use.
• Only the information needed for the relevant service discussion or workflow should be shared.
• Clients should avoid sending unnecessary sensitive information through the website form.

The contact form includes a consent checkbox. By submitting the form, you agree that Business2Online can use your details to respond to your enquiry and continue the conversation about the requested service.

Requests to update or remove information

If you want your enquiry information updated or removed, email robinbusiness2online@gmail.com or call +91-6398363628.