Service scope and responsibility

• Service scope is defined through the website, call discussions, messages, or a separate proposal before work starts.
• Marketplace platforms remain responsible for their own approvals, account decisions, policies, and enforcement outcomes.
• Business2Online provides support and execution assistance, but does not guarantee approvals, rankings, reinstatements, or commercial outcomes.

Client responsibilities

• Clients should provide accurate business information and timely inputs needed for onboarding, listings, or operational support.
• Seller account access should only be shared when required for an active, client-authorized workflow.
• Clients remain responsible for the final review of any important business or marketplace decision taken on their account.

Billing and commercial terms

• Pricing may be shown publicly for standard service models, but final scope and commercial terms can vary based on platform, catalog size, and support requirements.
• GST and any other applicable taxes are added where required.
• Any invoice, payment schedule, refund position, or cancellation terms should be confirmed in writing before work begins.

Privacy and contact

Website enquiries and service-related information are handled according to the Privacy Policy. For service or billing queries, contact robinbusiness2online@gmail.com or call +91-6398363628.